Store Policies
All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact customer service.
|
Shipping All orders for in-stock merchandise received by 10PM EST, Monday - Thursday, will likely be shipped via UPS the next business day. Orders received on Friday, Saturday or Sunday will likely be shipped the following Monday. Please allow 7 to 10 business days for delivery. Shipping and handling charges are determined at the time of ordering. Shipping Table
|
|||||||||||||||||||||||||||||||||||||||
International Shipping Sorry, we do not currently ship outside the US. |
|||||||||||||||||||||||||||||||||||||||
Out of Stock and Back Orders Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available. |
|
||||||||||||||||||||||||||||||||||||||
Returns We would be happy to refund or exchange most unused products. Please include a copy of your receipt. Returns will be accepted within 30 days after your order was originally shipped. We will refund all shipping charges only in the event that you are shipped incorrect or defective merchandise. The customer is otherwise responsible for all shipping charges. Please enclose our packing slip and a note indicating what services you require. Wrap securely and prepay. Sorry we cannot C.O.D. packages. Send to: T.I.S. Catalog Returns, 1302 East Third Street, Bloomington, IN 47401. Upon receipt, we will promptly handle your exchange, credit your bankcard or send you a refund |
|
||||||||||||||||||||||||||||||||||||||
Payment Methods We currently accept the following forms of payment: Master Card, Visa, American Express, Discover. |
|
||||||||||||||||||||||||||||||||||||||
Privacy Our store and CollegeGear.com will not sell or distribute your information to any other company. It is solely for the use of our store and CollegeGear.com. |
|
Copyright ©1997-2008 Feel Good Networks and Indiana University Hoosiers Store - T.I.S. College Bookstore - Apparel & Merchandise