Store Policies
All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact customer service.
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Shipping All in-stock merchandise is shipped via UPS within 24 to 48 hours of receiving your order (except weekends and holidays). Please allow 7 to 10 business days for Standard Delivery to within the continental US. We also now offer Next Day and 2-Day shipping within the US, as well as Standard Delivery to Canada. Please consult our rate table for shipping and handling charges. Shipping and handling charges are determined at the time of ordering. Shipping Table
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International Shipping We currently ship to Canada via Standard Canadian UPS rates. Shipping charges will be processed along with your order, based on the shipping table available in our store. We reserve the right to adjust any shipping charge as needed. Customer will be advised of any change in shipping cost, prior to shipping the order. For any questions regarding shipping to Canada, please contact Customer Care, we will be happy to answer any questions. |
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Out of Stock and Back Orders Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available. |
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Returns We would be happy to refund or exchange most unused products. Please visit our Customer Service page for any questions regarding returns or exchanges. |
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Payment Methods We currently accept the following forms of payment: Master Card, Visa, American Express, Discover. |
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Privacy Our store and CollegeGear.com will not sell or distribute your information to any other company. It is solely for the use of our store and CollegeGear.com. |
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