All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact customer service.
Shipping
All frames are custom made by hand when they are ordered, and thus we cannot offer overnight shipping. We ship via UPS within the continental US and Canada. Please allow 2-4 weeks for manufacture and delivery.
Shipping Table
| Method | Order Total | Shipping Cost |
| Standard |
$0.01 - $50.00 |
7.49 |
| Standard |
$50.01 - $100.00 |
11.50 |
| Standard |
$100.01 - $150.00 |
11.95 |
| Standard |
$150.01 - $216.00 |
12.49 |
| Standard |
$216.01 - $228.99 |
14.99 |
| Standard |
$229.00 - $229.01 |
0.00 |
| Standard |
$229.02 - $247.88 |
14.99 |
| Standard |
$247.89 - $247.90 |
0.00 |
| Standard |
$247.91 - $250.00 |
14.99 |
| Standard |
$250.01 - $300.00 |
16.99 |
| Standard |
$300.01 - $328.99 |
18.99 |
| Standard |
$329.00 - $329.01 |
0.00 |
| Standard |
$329.02 - $350.00 |
18.99 |
| Standard |
$350.01 - $356.13 |
20.99 |
| Standard |
$356.14 - $356.15 |
0.00 |
| Standard |
$356.16 - $400.00 |
20.99 |
| Standard |
$400.01 - $450.00 |
22.99 |
| Standard |
$450.01 - $500.00 |
24.99 |
| Standard |
$500.01 - $550.00 |
26.99 |
| Standard |
$550.01 - $600.00 |
28.99 |
| Standard |
$600.01 - $650.00 |
30.99 |
| Standard |
$650.01 - $700.00 |
34.99 |
| Standard |
$700.01 - $750.00 |
38.99 |
| Standard |
$750.01 - $800.00 |
42.99 |
| Canada |
$0.01 - $50.00 |
7.49 |
| Canada |
$50.01 - $100.00 |
11.50 |
| Canada |
$100.01 - $150.00 |
11.95 |
| Canada |
$150.01 - $216.00 |
12.49 |
| Canada |
$216.01 - $228.99 |
14.99 |
| Canada |
$229.00 - $229.01 |
0.00 |
| Canada |
$229.02 - $247.88 |
14.99 |
| Canada |
$247.89 - $247.90 |
0.00 |
| Canada |
$247.91 - $250.00 |
14.99 |
| Canada |
$250.01 - $300.00 |
16.99 |
| Canada |
$300.01 - $328.99 |
18.99 |
| Canada |
$329.00 - $329.01 |
0.00 |
| Canada |
$329.02 - $350.00 |
18.99 |
| Canada |
$350.01 - $356.13 |
20.99 |
| Canada |
$356.14 - $356.15 |
0.00 |
| Canada |
$356.16 - $400.00 |
20.99 |
| Canada |
$400.01 - $450.00 |
22.99 |
| Canada |
$450.01 - $500.00 |
24.99 |
| Canada |
$500.01 - $550.00 |
26.99 |
| Canada |
$550.01 - $600.00 |
28.99 |
| Canada |
$600.01 - $650.00 |
30.99 |
| Canada |
$650.01 - $700.00 |
34.99 |
| Canada |
$700.01 - $750.00 |
38.99 |
| Canada |
$750.01 - $800.00 |
42.99 |
| International |
$0.01 - $228.99 |
30.00 |
| International |
$229.00 - $229.01 |
0.00 |
| International |
$229.02 - $250.00 |
30.00 |
| International |
$250.01 - $328.99 |
60.00 |
| International |
$329.00 - $329.01 |
0.00 |
| International |
$329.02 - $500.00 |
60.00 |
| International |
$500.01 - $750.00 |
90.00 |
| International |
$750.01 - $1000.00 |
120.00 |
| Alaska & Hawaii Standard |
$0.01 - $228.99 |
30.00 |
| Alaska & Hawaii Standard |
$229.00 - $229.01 |
0.00 |
| Alaska & Hawaii Standard |
$229.02 - $250.00 |
30.00 |
| Alaska & Hawaii Standard |
$250.01 - $328.99 |
60.00 |
| Alaska & Hawaii Standard |
$329.00 - $329.01 |
0.00 |
| Alaska & Hawaii Standard |
$329.02 - $500.00 |
60.00 |
| Alaska & Hawaii Standard |
$500.01 - $750.00 |
90.00 |
| Alaska & Hawaii Standard |
$750.01 - $1000.00 |
120.00 |
|
|
International Shipping
Orders outside the continental U.S. and outside Canada are shipped via parcel post. Please allow 4-6 weeks for international shipments.
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Out of Stock and Back Orders
Unforeseen demand or manufacturer delays rarely but occasionally result in items that are out of stock. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available.
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Returns
We would be happy to refund or exchange unused products. Please visit our Customer Service page for any questions regarding returns or exchanges.
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Payment Methods
We currently accept the following forms of payment: Master Card, Visa, American Express, Discover.
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Privacy
We will not sell, rent, loan or distribute your information to any company or third party. You will receive a receipt e-mail only. We value your business and do not practice bulk e-mailing.
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