All of our products are guaranteed to give complete satisfaction. If you are not completely satisfied with any item you purchased from us, please contact customer service at 1-800-892-5165 or wildcatden@kennedys.com. Regular store hours are Monday - Saturday noon - 5:00 p.m.
Shipping
All in-stock merchandise is shipped via UPS within 24 to 48 hours of receiving your order. Please allow 7 to 10 business days for standard delivery, 2 business days for 2nd day air, and 1 business day for overnight. Shipping and handling charges are determined at the time of ordering. Orders placed after 12:00 p.m. EST, on weekends, or on holidays will not ship until the next business day. Shipping delays due to emergency conditions beyond our control are non-refundable.
Shipping Table
| Method | Order Total | Shipping Cost |
| Standard |
$0.00 - $50.00 |
6.95 |
| Standard |
$50.01 - $100.00 |
8.95 |
| Standard |
$100.01 - $150.00 |
10.95 |
| Standard |
$150.01 - $200.00 |
12.95 |
| Standard |
$200.01 - $250.00 |
14.95 |
| Standard |
$250.01 - $1000.00 |
16.95 |
| 2nd Day |
$0.00 - $50.00 |
16.95 |
| 2nd Day |
$50.01 - $100.00 |
18.95 |
| 2nd Day |
$100.01 - $150.00 |
20.95 |
| 2nd Day |
$150.01 - $200.00 |
22.95 |
| 2nd Day |
$200.01 - $250.00 |
24.95 |
| 2nd Day |
$250.01 - $1000.00 |
26.95 |
| Overnight |
$0.00 - $50.00 |
31.95 |
| Overnight |
$50.01 - $100.00 |
33.95 |
| Overnight |
$100.01 - $150.00 |
35.95 |
| Overnight |
$150.01 - $200.00 |
37.95 |
| Overnight |
$200.01 - $250.00 |
39.95 |
| Overnight |
$250.01 - $1000.00 |
41.95 |
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International Shipping
Sorry, we do not currently ship outside the US.
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Out of Stock and Back Orders
Unforeseen demand or manufacturer delays occasionally result in items that are out of stock. Some quantities are limited. We will inform you of any such event and you can then let us know how you would like us to proceed. If back orders are unacceptable, we will cancel the item from your order and refund any payment made. Back ordered items will be shipped separately as soon as they are available.
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Returns
**Custom/dated merchandise is NON-returnable**
If you are not satisfied with your purchase for any reason, you may return the item as long as the following guidelines are observed:1.The return must be received within 30 days of purchase for a refund.2.The item must be in new, resalable condition.3.The original receipt, or a copy of the original receipt, must be enclosed in the package with the return item. If the original receipt is not available or the return is made after 30 days, you may make an exchange or receive store credit. The store credit is good for one year from date issued.4.All returns/exchanges must include a completed return form found on the back of this page.5.All exchanges must be made within one year from date of purchase.All returns are to be shipped to the following address:Kennedy Book Store405 S. Limestone St.Lexington, KY 40508Attn: Wildcat Den
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Payment Methods
We currently accept the following forms of payment: Master Card, Visa, American Express, Discover.
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Privacy
Our store and CollegeGear.com will not sell or distribute your information to any other company. It is solely for the use of our store and CollegeGear.com.
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